Pleasing customers...
Mobile app lets airline crews check trip progress, help passengers
IBM and Apple plan to introduce the first products of a partnership they established earlier this year today, Steve Lohr reports on nytimes.com.
The products are expected to include an initial 10 apps of a portfolio that may eventually include 100 or more. The apps, delivered as a cloud service, are focused on specific tasks in a handful of industries, including airlines, banking, retail and telecommunications, Lohr wrote.
For airlines, for example, one app allows pilots to pull together information on flight plans, schedules and weather conditions and report issues to ground crews for in-flight fuel-saving decisions. Another enables flight crews to view information on trip progress and to rebook flights en route for travelers likely to miss their scheduled connections.
For more of Lohr's report: http://bits.blogs.nytimes.com/2014/12/10/apple-and-ibm-start-to-rethink-mobile-apps-for-business/?smid=tw-share&_r=0
For a report yesterday on Apple's 2015 outlook which is expected to be enhanced by the new partnership with IBM and others: http://mashable.com/2014/12/09/apple-predictions-2015/
Note: I am retired from IBM and an iPhone fan.
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