Minimizing handling...
Drones may offer even faster customer service.
By the time you take an Amazon delivery off your stoop, walk into our home, find a pair of scissors and open the brown box, you've already spent nearly as much time handling the package as Amazon's employees, Matt McFarland reports on cnn.com.
On a typical Amazon order, employees will spend about a minute total -- taking an item off the shelf, then boxing and shipping it, McFarland wrote.
To see how Amazon does it: http://money.cnn.com/2016/10/06/technology/amazon-warehouse-robots/index.html?sr=twCNN101816amazon-warehouse-robots0601AMVODtopVideo&linkId=30033194
Photo: Giphy.
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