How 1-800-Flowers and IBM Helped Mother's Day Deliveries

The IBM Cloud at work...

1-800-Flowers turned to IBM for better customer 

service and deliveries on Mother's Day this year.

Every year, 1-800-Flowers facilitates millions of flower deliveries, bringing in more than $1 billion in revenue, Stephanie Condon reports on zdnet.com.

Not surprisingly, the holidays -- Mother's Day in particular -- are crucial for the brand, Condon wrote.

With thousands of customer service calls coming in daily during the Mother's Day season, 1-800-Flowers was looking for a way to save the company -- and customers -- time and money.  This year, it's doing so with the help of the IBM Cloud, she added.

For more of a timely report:  https://www-zdnet-com.cdn.ampproject.org/c/s/www.zdnet.com/google-amp/article/how-1-800-flowers-fixed-your-mothers-day-delivery-with-ibms-help/

Photo: zdnet.com

Next time on The Allen Report: 

95 Affordable New Apartments Draw 6,580 Applications.